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Medarbeiderne AS · Head of support functions, management team
Digitalisation from within: website, customer portal and internal systems.
Overall responsibility for marketing, IT and customer service, and member of the management team responsible for strategic planning, budgeting and financial follow-up.
LeadershipDigitalisationCustomer portalBudget
Result
2,100+
customers served daily
2,100+
customers
12
direct reports
13.5–17.1
NOK million turnover
What was done.
01
From 2023 department head with line responsibility for 12 employees and daily deliveries to more than 2,100 customers.
02
Led the digitalisation projects that improved the customer experience and streamlined the organisation, including the customer portal from idea to finished product.
Outcome
The organisation turned over between NOK 13.5 and 17.1 million, and I contributed to a positive result in 2024.
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